In 2017, Kohl's and Amazon partnered together to introduce a service that allowed customers to return Amazon purchases to Kohl's. The promotion was spread to all Kohl's stores in the United States in 2019. If you live somewhere near a Kohl's store, you'll appreciate the extra convenience of returning Amazon purchases there because you won't need to have a label or a container, and it will be completely free. There are a few more points to remember in the process, which will be discussed further below.
How to make an Amazon return at Kohl's?
When returning an item purchased on Amazon to Kohl's, you have to visit the Amazon online store first. You can use the Amazon Online Return Center or the "Returns & Orders" option on the Amazon website, then select the "Return or replace items" option. The next step is to choose a reason for your return and the appropriate return option for you.
Please remember that whenever you are asked how you want to return, you must select "Kohl's Drop Off." Amazon will give you a list of Kohl's locations in your area where you can drop off your items. After you have verified the return, you will then receive a QR code via email. Take your products to Kohl's with your QR code and let the staff handle the rest.
What items from Amazon can be returned to Kohl's?
Most Amazon items can be returned to Kohl's provided they are unopened, new, or never used, was purchased within the last 30 days, and were not purchased through a third-party seller. Begin the return process to see if your Amazon order is eligible for a Kohl's return. If that's the case, you'll find "Kohl's Dropoff" as a return option, along with a list of Kohl's locations near you where you can drop it off.
How to track an Amazon return at Kohl's?
You can always monitor the status of your Amazon returns by visiting Kohl's tracking history. To get further information, go to "Your Orders" and select View Return/Refund Status. You can then follow your returns simply and precisely.
Conclusion
The above is the important information about Amazon returns at Kohl's. This is a fantastic service for both Amazon and Kohl's customers; however, not all products are eligible for this service. As a result, you should thoroughly study this service so that you won't encounter any issues when utilizing it.