Kohl's and Amazon collaborated in 2017 to create a system that enabled consumers to return Amazon items at Kohl's, and it was expanded to all Kohl's sites in the United States in 2019. If you live near a Kohl's, you should bring your Amazon returns there rather than mailing them via USPS or FedEx since you won't need a label or a box, and it will be absolutely free. There are a few extra details you should be aware of, such as how to return and track an Amazon return at Kohl's.
How To Do Amazon Returns At Kohl’s?
Fortunately, you can find all you need in this comprehensive guide. This is everything that you should know about the process of Amazon returns at Kohl's, as well as how to make the most of this service.
Starting At Amazon’s Online Return Center
If you wish to return something you bought on Amazon to Kohl's, you must first go to the online store. To begin, login into your Amazon account and go to the Online Return Center. You may also go to the Amazon homepage and click the "Returns & Orders" button, then choose the "Return or replace items" option.
Selecting The “Kohl’s Dropoff” Option
Choose "Kohl's Dropoff" when prompted about how you wish to return. Amazon will provide you with a list of Kohl's stores in your area where you may return your products. Following your selection of a Kohl's near you, you will be given directions on how to complete your return with that particular Kohl's.
Getting A QR Code & Bringing Your Return To Kohl’s
Once you verify your return with Amazon, they will issue you a QR code, which you will need to return your Amazon products to Kohl's, so remember to bring it with you when making your return. Bring your items to Kohl's along with the QR code you were given and let Kohl’s do the rest for you.
How To Track Amazon Kohl's Return?
You may always check the progress of your returns on Amazon by going to Kohl's tracking status. To be more detailed, you must go to "Your Orders" and pick View Return/Refund Status from the drop-down menu, and then you can easily and accurately track your returns.